Returns & Exchanges

At Salon Supplies, we want you to be completely satisfied with your professional beauty products. If you are not happy with your purchase, you may return eligible items within 30 days of delivery for a refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the unused products in their original professional packaging, ensuring all seals are intact to qualify for a full refund.

• 3.
  Ship the Items

  Attach the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location, keeping a copy of your tracking number.

• 4.
  Quality Inspection & Refund

  Once our warehouse receives and inspects the items for professional standards, your refund will be processed to the original payment method within 5-7 business days.