Frequently Asked Questions
Everything you need to know about our professional beauty supplies.
Do I need a professional license to purchase from Salon Supplies?
While many of our retail products are available to the public, certain chemical treatments and professional-grade tools are restricted to licensed cosmetologists and salon owners.
How long does shipping take for bulk orders?
Standard shipping typically takes 3-5 business days. Bulk or heavy equipment orders may require freight shipping and can take 7-10 business days depending on your location.
What is your return policy on opened liquids?
For hygiene and safety reasons, we cannot accept returns on opened liquids, dyes, or chemical products. Unopened items in original packaging can be returned within 30 days.
Do you offer warranty on electrical styling tools?
Yes, all electrical tools such as blow dryers and flat irons come with a one-year manufacturer warranty. Please keep your digital receipt for any warranty claims.
Can I set up a recurring subscription for salon essentials?
Absolutely. We offer a 'Subscribe & Save' program for frequently used items like towels, developers, and neck strips, allowing you to save 10% on every recurring order.
Do you provide international shipping?
Currently, we ship to the continental United States and Canada. Shipping rates and customs fees for Canadian orders are calculated at checkout.